Legal & Compliance Center
Operational guidance updated September 24, 2026. Terms and Privacy legal language awaits counsel review.
Three-Party Relationship Policies
Sertified operates on a foundation of mutual respect and shared accountability. Our platform succeeds when creators, talent, and our team each uphold the highest standards of professionalism and take responsibility for maintaining the integrity of our community.
These policies outline the reciprocal obligations and expectations that enable Sertified to remain a trusted, efficient, and equitable platform for all parties involved.
Creators
Post fair opportunities, maintain professional standards, and uphold contractual obligations.
Talent
Deliver quality work, honor commitments, and maintain professionalism on every set.
Sertified
Enforce accountability, protect both parties, and ensure a fair and secure environment.
Governs your access to and use of Sertified's websites, mobile applications, and services. Includes model release, anti-discrimination, independent contractor status, electronic communications consent, and dispute resolution.
Describes how we collect, use, and share your personal information. Includes children's privacy (COPPA), California privacy rights (CCPA/CPRA), biometric data disclosures, and data breach notification procedures.
Membership cancellation and refund requests, funded job cancellations, no-shows and payout review.
On-set safety, talent commitments, creator responsibilities, in-app communication and reporting.
Platform Policies
Guidelines and standards for creators and talent to ensure professional, fair experiences for everyone on Sertified.
Where to Find Everything
A quick reference guide to all privacy, legal, and accessibility features available on Sertified.
Privacy & Data Requests (CCPA/CPRA)
Request My Data, Correction, Deletion, Limit Sensitive Data
Settings page → Privacy & Data Requests card
"Do Not Sell or Share" Disclosure
Settings page → bottom of Privacy & Data Requests card
COPPA Disclosure + Model Release for Minors
Parental Consent Screen (shown to under-18 users)
Minor Warning Banner
Onboarding Screen (age-gated)
Privacy Policy — Full CCPA/CPRA Disclosures
Privacy Policy → Section 11
Privacy Policy — Children's Privacy (COPPA)
Privacy Policy → Section 9
Data Breach Notification Procedures
Privacy Policy → Section 14
Communication & Consent (CAN-SPAM & TCPA)
Email unsubscribe notice
Settings page → Email toggle description
SMS opt-out notice ('Reply STOP anytime')
Settings page → SMS toggle description
TCPA consent language
Notification Opt-In Screen — shown to all new users
CAN-SPAM Compliance (unsubscribe, physical address)
Privacy Policy → Section 16
TCPA Compliance (SMS consent, opt-out, ATDS)
Privacy Policy → Section 16 + Terms → Section 23
Electronic Communications Consent
Terms of Use → Section 23
Cookie Policy
Privacy Policy → Section 15
Legal Documents & Rights
Privacy Policy + Terms of Use PDFs
Settings page → Legal Documents card
Privacy Policy — Biometric Data & Photo Consent
Privacy Policy → Section 12
Privacy Policy — Anti-Discrimination & Equal Opportunity
Privacy Policy → Section 13
Terms of Use — Model Release & Photo Sharing
Terms → Section 3
Terms of Use — User Rights (CCPA/CPRA)
Terms → Section 6
Terms of Use — Independent Contractors
Terms → Section 22
Money Transmitter Disclaimer
Terms of Use → Section 5
Tax Reporting / 1099 Disclosure ($600+ threshold)
Terms of Use → Section 5
Accessibility & Accommodations
ADA / Accessibility Statement (WCAG 2.1 AA)
Privacy Policy → Section 22 + Terms → Section 24
Accommodation Request Process
Settings page or contact support
Questions About Our Policies?
Contact Sertified support before taking action. We're here to ensure fair, professional experiences for both creators and talent.
Contact SupportThe following regulations may affect the service. These summaries are informational and not a certification of compliance; counsel review is pending: